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How We Work

Terms, Warranty & Payment

No contracts. No fine print traps. Just how we operate.

Estimates

All estimates are free and itemized, with no deposit, two ways: we come look, so the scope is built around the actual rooms, exterior, cabinets, or repair; or you put photos of the house in the Visualizer and we price it from those. The price we quote is the price you pay. No hidden fees, no surprise add-ons, no “we found more work” price jumps once we start.

What’s Included

Every quote includes:

✓All materials: primer, topcoat, caulk, wood filler, tape, drop cloths
✓All labor: prep, painting, cleanup, final walkthrough
✓Standard prep: nail holes, caulking, crack repair, sanding
✓Two coats of paint on every surface
✓Furniture moved and returned (interior jobs)
✓Pressure washing (exterior jobs)
✓Color help: see your home in any color before we paint
✓Touch-up paint labeled by room when we’re done

Major drywall damage, wood rot replacement (exterior), and textured ceiling removal are quoted separately if needed. We’ll tell you upfront, never after we start.

Payment Terms

Before Start

$0 due. No deposit to schedule.

Day We Start

30% due when we physically arrive at your home.

After Walkthrough

Remaining 70% due only after you’re 100% satisfied.

We accept cash, check, credit card, Venmo, Cash App, and Apple Pay. If something needs a touch-up at walkthrough, we handle it on the spot, not “we’ll come back.”

Paint Packages

You choose from three Sherwin-Williams paint packages. All three are professional-grade products. The difference is in longevity and warranty coverage:

Great

Super Paint

10–15 year lifespan

Better • Recommended

Duration

15–20 year lifespan

Best

Emerald

20+ year lifespan

Not locked into Sherwin-Williams colors. We can match any color from any brand. See colors on your home →

2-Year Warranty

Every job comes with a 2-year warranty on materials and labor.

If paint peels, bubbles, cracks, or fails in any way within 2 years of completion due to our workmanship or the products we used, we come back and fix it at no charge. No arguments. No inspections. No hoops to jump through.

What’s covered:

✓Peeling, cracking, or bubbling of the topcoat
✓Adhesion failure on properly prepped surfaces
✓Color inconsistency or uneven coverage
✓Primer bleed-through or stain penetration
✓Caulk or filler failure at joints we sealed

Normal wear, physical damage (furniture scuffs, pet scratches, impact marks), and acts of God (storm damage, flooding) are not covered. The Sherwin-Williams product warranty is separate and may extend beyond our 2-year labor warranty depending on the package chosen.

Scheduling & Weather

We schedule a start date, not a “window.” We text you 30 minutes before we arrive every day. We start between 9:00 and 9:30 AM.

For exterior work: we watch the weather and stop before a storm can damage anything. If it rains, we don’t start another job. We come back the next day we’re able. Your project is never left half-done while we go work on someone else’s house.

Cancellation

You can cancel any time before we start with zero penalty: no deposit means nothing to forfeit. If you need to reschedule after we’ve started, we’ll work with you on timing. We don’t hold projects hostage.

Website Use

This website is owned by Paint Doctors LLC, and its words, design, photos, and tools are ours. You’re welcome to read it, share it, get an estimate, and use the Color Visualizer and Paint Guru, our painting chat. Search engines and AI assistants are welcome to read it too. Please don’t republish our photos or pass our content off as your own, and don’t try to overload or reverse-engineer our tools. If something on the site isn’t working right, call us.

Our Photos

Every photo on this site is a job we painted. Paint Doctors LLC owns them, all rights reserved. Want to use one (your own house in a listing, a story, a post)? Ask first. Call (251) 423-5855 and tell us which photo and where it will appear.

Questions about our terms? (251) 423-5855