Privacy Policy
Your privacy is important to us. This policy explains how Paint Doctors collects, uses, and protects your information.
Information We Collect
When you use our website or contact us, we may collect:
- Contact Information: Name, phone number, email address, and service address when you request a quote or contact us.
- Project Details: Information about your painting project including photos you share with us.
- Usage Data: Anonymous analytics about how you use our website to help us improve our services.
- Chat Conversations: Messages exchanged through our website chat feature to help us assist you better.
How We Use Your Information
We use the information we collect to:
- Provide quotes and communicate about your painting project
- Schedule and complete painting services
- Improve our website and customer experience
- Send project updates and follow-ups
- Respond to your questions and requests
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who help us operate our business (payment processing, analytics)
- As required by law or to protect our rights
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
Cookies and Tracking
Our website uses cookies and similar technologies to:
- Remember your preferences
- Understand how you use our site
- Improve our services
You can control cookies through your browser settings.
Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
Contact Us
If you have questions about this Privacy Policy or your personal information, contact us:
- Phone: (251) 423-5855
- Text: (251) 423-5855
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
Last updated: January 2025